graph TB
subgraph "Patient Journey - Web & Mobile (Unified)"
PA1[" Entry Point
Direct Visit, Ads, Referral"]
PA2[" Pre-Account Browse
Learn About Treatments"]
PA3[" Start Consultation
Begin Onboarding Funnel"]
PA4[" Account Creation
Email/Social Login"]
PA5[" Onboarding Questionnaire
Medical & Lifestyle History"]
PA6[" Photo Capture
Guided Scalp Photos"]
PA7[" Intake Submission
Review Lock & Status"]
PA8[" Consultation Booking
Time Slot Selection"]
PA9[" Patient Dashboard
Journey Hub & Status"]
PA10[" Consultation Session
In-Person or Online"]
PA11[" Treatment Plan Review
Recommendations & Pricing"]
PA12[" Payment Flow
Secure Processing"]
PA13[" Digital Consent
DocuSign Documents"]
PA14[" Pre-Treatment Checklist
Preparation Guidance"]
PA15[" Treatment Day
Procedure Execution"]
PA16[" Post-Treatment Care
Recovery & Follow-up"]
PA17[" Long-Term Access
Records & Future Bookings"]
PA1 --> PA2 --> PA3 --> PA4 --> PA5 --> PA6 --> PA7 --> PA8
PA8 --> PA9 --> PA10 --> PA11 --> PA12 --> PA13 --> PA14
PA14 --> PA15 --> PA16 --> PA17
end
subgraph "Consultant Journey - Medical Workflow"
CO1[" Secure Login
2FA & Role Validation"]
CO2[" Task Dashboard
Daily Command Center"]
CO3[" Intake Review
New Patient Queue"]
CO4[" Medical Assessment
Photos & History Analysis"]
CO5[" Internal Notes
Risk Factors & Context"]
CO6[" Consultation Prep
Appointment Planning"]
CO7[" Consultation Execution
Medical Session"]
CO8[" Treatment Planning
Procedure Recommendations"]
CO9[" Secure Communication
Patient Q&A Chat"]
CO10[" Payment Status
Read-Only Confirmation"]
CO11[" Pre-Treatment Verification
Requirements Check"]
CO12[" Post-Op Monitoring
Recovery Tracking"]
CO13[" Long-Term Care
Ongoing Relationship"]
CO1 --> CO2 --> CO3 --> CO4 --> CO5 --> CO6 --> CO7
CO7 --> CO8 --> CO9 --> CO10 --> CO11 --> CO12 --> CO13
end
subgraph "Admin Journey - Business Control Tower"
AD1[" Admin Access
System Owner Dashboard"]
AD2[" High-Level Overview
Read-Only Business Metrics"]
AD3[" Patient Visibility
Journey Stages & Status"]
AD4[" Financial Dashboard
Revenue & Billing Control"]
AD5[" Ambassador Oversight
Program Management"]
AD6[" User Management
Roles & Permissions"]
AD7[" System Configuration
Pricing & Settings"]
AD8[" Compliance Center
Audit & Security"]
AD9[" Access Restrictions
Medical Data Boundaries"]
AD10[" Audit Trails
Activity Logging"]
AD1 --> AD2 --> AD3 --> AD4 --> AD5 --> AD6
AD6 --> AD7 --> AD8 --> AD9 --> AD10
end
subgraph "Ambassador Journey - Referral Network"
AM1[" Admin Approval
Verification Process"]
AM2[" Link Generation
QR Codes & Tracking"]
AM3[" Network Sharing
WhatsApp, SMS, Social"]
AM4[" Performance Tracking
Privacy-Safe Metrics"]
AM5[" Commission Earning
Milestone Tracking"]
AM6[" Payout Processing
Stripe Transfers"]
AM1 --> AM2 --> AM3 --> AM4 --> AM5 --> AM6
end
%% Enhanced Cross-connections with detailed flow
PA1 -.->|"Silent Attribution"| AM4
PA7 -.->|"Intake Notification"| CO3
PA10 -.->|"Medical Data"| CO8
PA12 -.->|"Payment Trigger"| AM5
PA12 -.->|"Revenue Update"| AD4
CO8 -.->|"Treatment Plan"| PA11
CO10 -.->|"Status Confirmation"| AD3
AM1 -.->|"Approval Required"| AD5
AM6 -.->|"Payout Authorization"| AD4
AD6 -.->|"Role Assignment"| CO1
AD9 -.->|"Access Control"| CO2
classDef patient fill:#e8f5e8,stroke:#28a745,stroke-width:3px,color:#1e7e34
classDef consultant fill:#e3f2fd,stroke:#2196f3,stroke-width:3px,color:#0d47a1
classDef admin fill:#fff3e0,stroke:#ff9800,stroke-width:3px,color:#e65100
classDef ambassador fill:#fce4ec,stroke:#e91e63,stroke-width:3px,color:#880e4f
class PA1,PA2,PA3,PA4,PA5,PA6,PA7,PA8,PA9,PA10,PA11,PA12,PA13,PA14,PA15,PA16,PA17 patient
class CO1,CO2,CO3,CO4,CO5,CO6,CO7,CO8,CO9,CO10,CO11,CO12,CO13 consultant
class AD1,AD2,AD3,AD4,AD5,AD6,AD7,AD8,AD9,AD10 admin
class AM1,AM2,AM3,AM4,AM5,AM6 ambassador